Shipping Policy
Thank you for shopping with Winkies Coolers! We aim to process and ship all orders quickly and safely. Please review our shipping details below.
Domestic Shipping (Australia)
Flat Rate: $25 AUD Australia-wide
Free Shipping: Orders under $30 AUD qualify for free standard shipping
All orders are shipped from Brisbane, Queensland, or our 3PL Warehouse in California, USA.
Orders are typically processed within 1–3 business days of payment confirmation.
Estimated delivery times:
Queensland & New South Wales: 2–5 business days
Victoria, South Australia & Tasmania: 3–7 business days
Western Australia & Northern Territory: 5–10 business days
We use trusted carriers such as Australia Post and Sendle. Tracking details will be emailed once your order is dispatched.
International Shipping
We currently offer worldwide shipping — rates and delivery times will be advised at checkout or by contacting us before placing your order.
For international orders, please note:
Shipping costs and delivery times vary by destination
Customers are responsible for any import duties, taxes, or customs fees that may apply in their country
We are not responsible for delays caused by customs clearance or international transit conditions
Order Tracking
Once your order ships, you’ll receive an email with tracking information.
If you haven’t received your tracking number within 3 business days, please contact us at info@winkiesdrinkies.com.au
.
Shipping Address
Please ensure your shipping address is correct before completing your order. We cannot guarantee changes after dispatch.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please email info@winkiesdrinkies.com.au with your order number and photos (if applicable).
We’ll work quickly to resolve the issue in accordance with our refund policy.
Contact Us
For any shipping questions, please contact:
info@winkiesdrinkies.com.au